1- Basic Guidelines
Aicraft Types
No matter where you are, build your career as a flight attendant with the most reputed cabin crew training Institute in Morocco.
A highly qualified certified Instructors are here to guide for developing your interpersonal skills and tracing your career. The only and One Institute.
Our principal goal is to enable You to integrate the best career once graduated, hand by hand; we can make miracles. Prepare your degree.
Regulations background
Be aware of the phases of flight
Technology has become intertwined with nearly every aspect of our
lives. Many tasks like applying for jobs or shopping for clothes
have become digitized. And in the new world of work, basic
digital literacy can help job seekers unlock new opportunities.
If you are interested in learning more about computers but aren't
sure how to get started, then this course is for you. Join senior
staff instructor Garrick Chow as he covers the basics of working
with devices like computers, tablets, and smartphones. Using
jargon-free language, he demystifies unfamiliar concepts and
helps to solidify what you already knew.
Customer services standard in Aviation
Travel and Tourism course
How to communicate with customers
An overview on professionalism, including appearances.
English for Cabin Crew is for people working in the aviation industry who want to improve their
communication skills, vocabulary, pronunciation and grammatical accuracy. It is designed to be used in class, but you can also use it on your own.
Hello, I'm Judy,
and in this course I hope to take some of
that "Grr" out of
grammar. Trying to help you
memorize the numerous grammar
rules is not the purpose of this course.
Rather, the focus will be on applying they key
rules, and providing, as
much as possible, non-technical reasons
for why something should or shouldn't be
used
Losing confidence in an idea—even a spectacular one—is easy if it's communicated in an email or letter riddled with grammatical errors. In this course, Judy Steiner-Williams helps you review basic grammar rules and then focuses on more advanced grammar principles such as using correct words, locating incorrect grammar in sentences and paragraphs, and reviewing parts of speech, punctuation, and proper sentence structure.
English language communication, writing, vocabulary, essay.
An overview on human communication, its components.
You engage in interpersonal communication everyday.
ESL002 encourages you to work with new grammar ideas and word choices.
Customer service level 2 course
Customer Service Representative
Outstanding customer services techniques
Procédures de sûreté
Dangerous Goods are articles or substances which are capable of posing a risk to health, safety, property or to the environment when transported by air.
Cabin Crew and Flight Crew must receive training in the awareness of possible risks when transporting dangerous goods by air and how to acquire the skills to competently perform their job in case any Dangerous Goods incident should occur.
(SOP) Standard operating procedures- Safety Equipment
Flight ground support & handling services
This Chapter details the relevant procedures and medical
equipment to be used by the Cabin Crew in case of an In-flight
Medical Situation/Emergency.
Aviation Physiology – It is the effects of the increasing and
decreasing altitude on the human body.
Communicable Diseases (also known as infectious or contagious
disease) are caused by pathogenic microorganisms
First Aid medical kits usage and regulations.
Basic life saving procedures-CPR & relief of choking
An overview of first-aid procedures for a range of medical
emergencies
This course is an overview of the major Traumatic emergencies inflight
This course gives an overview of how to handle some environmental illness
This chapter provide full training on handling birth & death emergencies.
The ultimate objective of in-flight service is to persuade each
and every customer to travel with the same airline on next
trip.
Develop skills to handle emergencies
Fire fighting training and techniques for cabin crew
Turbulence definition, causes & types
Emergencies & evacuation drills
Survival is a cabin crew training course Focused on ICAO procedures and knowledge and training to deal with such situations.
This module provides an overview of tasks involved in finding,
getting and resigning from a job.
Learn how to master the top 10 most common interview questions
you'll encounter when looking for a new job